Shipping Policy
1. General Information
At Walphin, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our online store www.Walphin.com.
2. Shipping Options and Costs
Standard Shipping:
•Delivery Time: 3-5 business days
Express Shipping:
•Delivery Time: 1-2 business days
•Cost:
Same-Day Delivery: Only selected items
•Delivery Time: Orders must be placed before 12 PM local time
•Cost:
3. Order Processing Time
•Orders are processed and shipped within 1 business days after purchase.
•Orders placed on weekends or holidays will be processed the next business day.
4. Shipping Coverage
We deliver to most locations within the country. For remote or rural areas, delivery times may be slightly longer. Please check our coverage map for detailed information on delivery areas.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.
6. Shipping Restrictions
•We currently do not ship to P.O. boxes or APO/FPO addresses.
•Hazardous materials and perishable items may have specific shipping restrictions.
7. Delivery Issues
Undeliverable Packages:
•If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
Lost or Damaged Packages:
•If your package is lost or damaged during transit, please contact our customer service team immediately at Walphin@gmail.com or +1-626-470-1526. We will work with the carrier to resolve the issue as quickly as possible.
8. Special Instructions
If you have special delivery instructions or require contactless delivery, please provide details in the “Special Instructions” field during checkout. We will do our best to accommodate your requests.
9. International Shipping
Currently, we do not offer international shipping. We are working to expand our services and hope to offer international shipping in the future.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
•Email: Walphin@gmail.com
•Phone: +1-626-470-1526
Thank you for shopping with Walphin. We appreciate your business and are committed to providing you with the best possible shopping experience.